Ensuring Access to Shoelace Learning Apps

Introduction
Welcome, educators! At Shoelace Learning, we deeply value our partnership with the education community, and safeguarding student data privacy and security is paramount to us. This article is crafted to assist you in effortlessly completing the necessary configurations for our apps. Rest assured, we’re right here to provide any assistance you may need along the way.

For All School IT Admins:

Ensuring Seamless Access: To guarantee uninterrupted access to Shoelace Learning apps, such as Dreamscape and Dreamseeker Drift, please follow this crucial step:

Collaborate with Your IT/Tech Support Team: Work hand-in-hand with your school’s IT or tech support personnel to whitelist the following domains:

• unity3d.com
• shoelacelearning.com
• *.shoelacelearning.com
• shoelacegaming.com
• *.shoelacegaming.com
• *.shoelace.com
• *.playdreamscape.com
• *.play.dreamscape.com
• *.playcanvas.com

Whitelisting these domains ensures that your school’s firewalls and security measures won’t unintentionally block access to essential Shoelace Learning resources.If your school does not use Google Workspace for Education, you’re good to go!

For Schools Using Google Workspace for Education:If your institution uses Google Workspace for Education, recent changes by Google mandate administrators to explicitly configure third-party apps, like Shoelace Learning, to ensure continued access for students under 18. To enable your educators to access the Shoelace dashboard and your students to delve into Dreamscape and Drift, please follow these steps:

Steps for Google Workspace for Education IT Admins:

If your school employs Google Workspace for Education, recent changes by Google necessitate administrators to explicitly configure third-party apps, such as Shoelace Learning, for students under 18 to maintain access.

1. Log in to Your Google Admin Console: Head over to admin.google.com and log in to your administrator account.
2. Navigate to App Access Control: Locate the “App access control” card within the console. Refer to Google’s Help Center article for guidance if required.
3. Review Apps: Click on “Review apps” to view a list of third-party apps used within your organization.
4. Find and Configure Shoelace Apps:
   • Identify all apps with the following names – there might be multiple instances:
     • “Shoelace Learning”,
     • “Dreamscape”,
     • “Dreamseeker Drift”.
       
   • For each app, click on “Configure access.”
   • Follow the provided instructions to grant the necessary permissions for students under 18.
   • Please note that Shoelace Learning apps only require basic profile information for authentication purposes.

5. Addressing Clever-Specific Barriers: If your school district utilizes Clever to authorize Google SSO for apps, including Shoelace Learning, an additional step is required to ensure uninterrupted access:

6. Verify Clever Configuration: Coordinate with your school or district’s Clever administrator to confirm they have also reviewed and authorized Clever’s permissions for student accounts under 18. Google’s changes apply to Clever as well since it acts as a third-party app. Failure to do so might hinder student access to Shoelace Learning through Clever.Clever provides further details in this article on how to get set up.

We’re Here to Help!

We understand that navigating these changes might seem daunting. Remember, our team is always here to support our school and IT administrators. If you have any questions or require additional assistance, don’t hesitate to reach out to us at support@shoelacelearning.com.